Communication
Notifications
Which notifications DoToo sends and where you find them.
DoToo keeps you informed with notifications in the app and with e-mail.
Where you find notifications
Under Notifications in the menu all your notifications are together. If there are unread notifications, you see that from the number next to it. Chat and support have their own counter.
If you have unread notifications, that page has a Mark all as read button.
If multiple messages come in in the same conversation on the same day, DoToo bundles them into one notification with the number of messages on it. So you do not get a separate notification per message.
Which notifications there are
For organizations
- someone signed up for an activity
- someone canceled their attendance
- a new member registered
- an order was paid online
For participants
- you were added to an activity by the organization
- you received a newsletter
- you got a chat message
- the business logged a score for you, or put one of your scores on the wall of fame. See My scores
E-mails
Apart from the notifications in the app, DoToo automatically sends e-mails:
- a confirmation when you have signed up
- a reminder before an activity starts, if the organization has set that
- a message when a spot opens up on a waiting list you are on
- a reminder for an unpaid payment
- newsletters from your organization
What you can set yourself
On My profile, under the notification settings, you'll find When added to a dotoo.
You cannot turn the other notifications and e-mails off yourself yet. If you get too many or too few messages, ask for that through Support.