For organizations

Tickets and attendance

View attendees, register attendance, add guests, and remove people.

The attendee list of an activity

Open a dotoo and scroll to People. That is the list of sign-ups. As staff you see the Registrations heading above it with a dropdown, so you can switch between:

Attendees — everyone who signed up
Waiting list
Canceled — people who canceled
Kicked — people you removed from the dotoo

For an attendee who canceled you see when that happened, and the reason if one was filled in.

Does it say Name is hidden instead of a name? Then that attendee set on their profile that their name is not visible in the attendance list.

All tickets

Under Tickets you find all tickets of your business together. You can filter on status, attendance, and period, and search by name. With the Waitinglist view you see who is on waiting lists.

Register attendance

In the menu on an attendee choose Register attendance and then click Present or Absent. If something is already registered, that option is called Update attendance.

That same menu on an attendee also has Notes, View profile, View order, and View timeline.

If you work with QR codes on orders, you can also scan attendees. See QR scan.

Add guests

Is someone joining who has no account? On the dotoo choose Actions → Add guests. You fill in name, email address, and phone number, and optionally tags.

If you work with tokens, you can use Charge on member to say that an existing member pays for this guest.

In the attendee list you see Guest of with the member's name for such a person, and Not a member for people without a membership.

Add members

If you want to sign up existing members, choose Actions → Add members. They get a message that they were added, unless they turned that notification off.

In the menu on an attendee choose Remove from this dotoo and confirm. The ticket becomes invalid and the attendee appears in the Kicked list; they do not disappear from your records. If that frees up a spot, people on the waiting list get a message automatically.

Who sees attendee names

At Settings → Dotoos & Calendar you set with Attendee display who can see attendee details in lists and on a dotoo. You have two choices: Admins only or Admins and members.

Attendees can also set on their own profile whether their name is visible in that list.

Guides

Link staff to dotoos, groups, and templates.

Manage members

The member list, member profiles, notes, and sending a new password.